Soon after we got back from vacation we ordered from Casper & Gambinis, one of the places we often order. When I called, the lady instantly recognized me and said, “It’s been a long time Ms. Brittny! We missed you!” There’s nothing that makes you feel chunkier than having a person you’ve never met instantly recognize your voice, know exactly what you’re going to order, and also mention how much the business missed you while you were away. Sigh.
